And when it comes to writing anything, even a short comment, DAVID never fails:
"I guess that decency is what this entire letter is about. I damaged your car, and I tried to do what was decent and right. You, conversely, decided to be the biggest bitch you could possibly be. I can't think of anything you could have done to be more successful in that endeavor. Well done Madam.
I phoned my insurance company the moment I got back to my office, and they've assured me that you'll be made whole. To be honest, I told them that you were spectacularly mean and that I'd appreciate anything they could do to make the process more painful for you..."